Privacy Policy

Who We Are

We are Balanced Pathways LLC, Loralynne Thompson, LPC a licensed Professional Counselor providing trauma-informed mental health services. Our practice is located in Arizona.

For any privacy concerns, contact us at: 📧 Email: balancedpathwaysllc@gmail.com

Information We Collect

Personal Information (You Provide Directly):

Name

Email address

Phone number

Information you share in a contact form or email

Non-Personal Information (Automatically Collected):

IP address

Browser type

Pages visited

Cookies and analytics data

How We Collect Information

When you fill out a contact form

When you email or call us

Through cookies or analytics tools (see below)

Why We Collect Information

We use this information to:

Respond to your inquiries

Schedule or manage appointments

Improve website performance

Send updates or newsletters (with your consent)

Ensure secure and effective communication

How We Store and Protect Information

We store your information securely using services such as [Therapy Notes, Google Workspace with BAA, encrypted email].

We use SSL encryption, secure passwords, and protected platforms to help safeguard your information. We retain information only as long as necessary to fulfill its intended purpose.

Sharing of Information

We do not sell or rent your personal information. We may share data with third-party providers (e.g., website host, scheduling tools) who help us operate our site or services. These providers are expected to maintain privacy standards.

Cookies and Analytics

We may use cookies and tools like Google Analytics to understand how visitors use our site. These tools collect anonymized data like page views, browser type, and location.

You can disable cookies through your browser settings or opt out of Google Analytics using the Google Analytics Opt-Out Browser Add-on.

Third-Party Tools and Links

We may use or link to third-party services such as:

[Therapy Notes, Squarespace Scheduling, etc.]

Each has its own privacy policy. We encourage you to review those policies before sharing personal information on those platforms.

Your Rights

Depending on your location, you may have the right to:

Request access to or deletion of your data

Withdraw consent

File a complaint with a privacy authority

To request any of these actions, email us at balancedpathwaysllc@gmail.com.

HIPAA Compliance

If you provide Protected Health Information (PHI) through secure forms or portals, we comply with HIPAA and only use secure, encrypted platforms.

⚠️ Please do not use this website for submitting sensitive medical or emergency information.

General Information

Balanced Pathways LLC, (“company”, “I”, “we” or “us”) provides general educational information on various topics on this website. All content and information on this website including our programs, products and/or services is for informational and educational purposes only, does not constitute professional advice and does not establish any kind of counselor-client relationship by your use of this website. A professional - client relationship with you is only formed after we have expressly entered into a written agreement with you that you have signed including our fee structure and other terms to represent you in a specific matter. Although we strive to provide accurate general information, the information presented here is not a substitute for any kind of professional advice, and you should not rely solely on this information.

Emergency Disclaimer

This website is not monitored in real-time and is not for emergencies.

If you are in crisis, please call 911 or contact a local mental health crisis line.

Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be reflected here with a new “Effective Date.” Continued use of this site implies your acceptance of any changes.

Contact Us

If you have any questions about this Privacy Policy, contact us: 📧 Email: balancedpathwaysllc@gmail.com